Shipping & Processing Policy
Shipping & Processing
Shipping & Processing Timeframes
Orders will be processed between 2 to 4 business days after we have received your order.
Shipping Carrier
All of our items are carried through Australia Post. The current shipping rates we offer are Standard and Express. Free shipping is a available for all orders over $100.00. Please be advised that the postage costs change in relation to pricing given by Australia Post. We do ship to New Zealand as well!
Australia Post Delivery Timeframes
Standard shipping is forecasted 4 to 8 business days and Express 4-6 business days depending on the state you live in. All parcels include tracking.
Late Deliveries & Missing Goods
We are unable to take responsibility for any items that may be delivered late when being sent out or returned to us. In the event that your parcel is missing, we will do we can to work with Australian Post to locate your order and its estimated date of delivery. To ensure your order is delivered to the correct address please ensure that all your details are up to date when placing orders. We cannot accept responsibility or a refund if an item has been returned back to us due to the incorrect information given. In the event that your order is returned to us, we will contact you to arrange re-delivery, at standard shipping costs.